Shipping and returns.

1) HOW DO I BUY ?
No worries, it is really easy. All you have to do is choose an item, add it to your cart and proceed to checkout, using the payment method of your choice. Sales transactions are considered to have been concluded as of :

Julie Humbert
Avenida del cid 106 Valencia

  1. HOW TO MAKE PAYMENT ?
    You can pay for your purchases by credit card or by PayPal.

In both cases, the Paypal platform will be used to make the payment.

The customer must inform Les Jolies Illustrations of any undue or fraudulent charges by e-mail as soon as possible.

The customer undertakes to pay at the time of the order. To the initial price indicated on the website, will be added the payment fees corresponding to the shipping costs.

In case of unavailability of the product after placing the order, the customer will be informed by e-mail or telephone of the cancellation of the order or the possibility of exchange. In case of cancellation, the customer will be refunded the amount of the product by the same method of payment.

  1. COSTS AND DELIVERY TIMES
    Spain: Shipping and packing are FREE.

France: Postage and packaging costs will be 4.95 € (VAT included).

Rest of Europe: postage and packing will be 5,95€ (VAT included).

The delivery time is 5-6 working days, with a maximum of 15 days depending on the country of delivery.

If an item cannot be delivered within this period, the customer will be informed.

  1. RETURNS
    For orders of Redbubble products, you must contact Redbubble support, as Les Jolies Illustrations is not responsible for redbubble products and redbubble shipments.

Regarding the watercolours proposed on the website itself, there is no possibility of return as they are custom orders or unique pieces.